Because of our thorough consultation process, we believe your imagined result will be achieved. Upon checkout, we do highly recommend pre-booking your next appointment to ensure a convenient time.
If running a little late, give us a phone call to let us know and please understand that every effort will be made to still deliver the service. However, appointments may have to be rescheduled or shortened. We request at least a 24-hour notice in the event of a cancellation, as we may be able to accommodate another guest.
All services begin with a thorough consultation—the most important part of the experience. We make every effort to listen and discuss exactly what our guests are expecting, including viewing photos. As wishes are discussed, we ask our guests to voice any issues, concerns, allergies or medical conditions—we’re here for you and want you to be 100% satisfied. Our service providers will also offer product recommendations, as well as discuss routine maintenance. Before the service is performed, stylists will discuss the process as well as the products that will be used. We will do our best to give accurate pricing and timing predictions on color changes and corrections. Please understand some service requests will take multiple visits.
Concerning purchases, we will gladly exchange an unused Aveda product that was purchased in our salon for another product, though promotional pricing will not be extended.
Guest Safety and Children:
To ensure the safety of our guests/staff, and to allow us to give each guest our undivided attention, we recommend only the person receiving the service come for their appointment. Children are also welcome in our salon but our efforts to provide a relaxed and professional experience for all of our guests, we ask that you watch your children at all times.
Cell Phones and Electronic Devices:
We kindly request that phones/iPads/laptops be silenced, set to vibrate or be turned off to ensure that all our guests receive the relaxing experience we strive to provide.
Miscellaneous and Payments:
Ettore Salon & Aesthetics is not responsible for lost or stolen items or items left behind. Visa, MasterCard, debit cards and cash are all accepted methods of payment.